Payment & Refund

Payments for Urban Harbor Roastery services are collected according to the quote confirmed before work begins on urban-harbor.online.

• When reading payment guidance on this site, mention that page name in your info@this site subject so Urban Harbor Roastery routes it correctly.
• Accepted methods are confirmed by email from info@this site and may include card or local transfer depending on Denmark norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact info@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Aarhus unless otherwise stated.

Same-week payment depend on the Aarhus board, not guesswork with clear tickets so handoffs stay consistent. Country context: Denmark Desk near Åboulevarden 67.

Seasonal coffee shop queues shift; we still confirm payment in writing and are answered in plain English during Mon–Fri 07:30–18:00. Plain English intake — no generator jargon on the ticket.